The awkward pause on a Zoom call. The brusque, ambiguous email. The context-free meeting invite. When online interactions are so easily misconstrued, effective communication is essential. As the author of the new book Digital Body Language, Erica Dhawan, MBA ’12, trains corporate leaders to connect fluently in this new era of remote work, with clients […]

“Because of my time at MIT, I had the training and opportunity to work with some of the smartest people throughout my career,” says Amit Sinha, chief technical officer and president of research and development, operations, and customer service at Zscaler, a cloud-based information security company. “Plus, my friends and colleagues think I’m smarter than […]

“People in operations see a ton of opportunity,” says Irani-Famili, who has worked in the energy sector for the better part of a decade. For problems they encounter every day, OT dreams up potential fixes. For example, if there’s a power outage, relevant supervisors could automatically get notifications wherever they are. Or staff availability data […]

People can be your most important catalyst for digital transformation—or the greatest obstacle. When people-related challenges to transformation progress emerge, the problems are usually very easy to identify but much harder to solve. The challenge is not awareness. Organizations realize that cloud transformations are hard and that they need highly skilled, motivated staff to carry […]

That’s why, when officials meet, they will weigh up a complicated set of factors. What are the chances that a child will be infected with covid? How much protection does a vaccine provide? What are the potential symptoms and complications children face from taking it?  Taking all these questions into account, says Blumberg, “it’s clear […]

Covid-19 has shined a spotlight on many of the world’s networks, from the internet to international air travel. But the supply chains that crisscross the world—the ships and trucks and trains that link factories to ports and warehouses, bringing almost everything we buy many thousands of miles from where it’s produced to where it’s consumed—are […]

The thread took off. Morgan basked in the feel-good vibes of seeing people find each other—“I love love!”—and reveled in the real-life connections she was able to mastermind: multiple dates in her hometown of Portland, Oregon; someone who was thinking of flying to meet somebody in New York because of the thread; even a short […]